Terms and Conditions
Terms and Conditions for Soulfull Productions, LLC
These Terms and Conditions ("Terms") govern your use of the Soulfull Productions website and the creative media production services ("Services") provided by Soulfull Productions, LLC ("us", "we", or "our"), doing business as Soulfull Productions. By accessing our website or engaging our Services, you agree to be bound by these Terms.
1. Services
The specific scope of Services—including deliverables (e.g., edited masters, project files as agreed), timelines, usage rights, and fees—will be outlined in a separate Service Agreement or Statement of Work ("SOW") signed by both parties. These Terms are incorporated by reference into any SOW.
2. Payment Terms
Client agrees to pay all fees as specified in the SOW. Payments are typically due according to the milestone schedule in the SOW (e.g., deposit, production balance, final delivery). Late payments may incur interest charges and may result in suspension of Services or withholding of deliverables until the account is brought current.
3. Intellectual Property
All pre-existing intellectual property of each party remains the property of that party. Raw footage, project files, proprietary methods, and interim cuts may remain our property unless the SOW expressly assigns otherwise. Upon full payment for the Services, we grant the Client the usage rights to the final delivered Work Product as defined in the SOW (e.g., non-exclusive license for specified channels and term).
4. Client Responsibilities
The Client agrees to provide timely access to necessary resources: brand guidelines, on-screen talent releases, location access, logos and assets, script approval, and timely feedback on review links. Delays in approvals or missing assets may impact schedules, costs, and delivery dates.
5. Confidentiality
Both parties agree to keep confidential all non-public information obtained during the engagement, including unreleased creative materials, budgets, and business plans. This obligation survives termination of the agreement.
6. Termination
Either party may terminate the Service Agreement with written notice as specified in the SOW (often thirty days for ongoing engagements). We may terminate immediately for material breach, including non-payment. Upon termination, the Client is responsible for all fees and hard costs incurred through the effective date of termination, and cancellation fees if stated in the SOW.
7. Disclaimer of Warranties
Our Services are provided "AS IS." We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose. We do not guarantee specific audience reach, awards, broadcast clearance, or platform algorithm performance—such outcomes depend on factors outside our control.
8. Limitation of Liability
Our total liability for any claim arising from the Services or these Terms shall not exceed the total fees paid by the Client to us in the three (3) months preceding the claim. We are not liable for indirect, special, incidental, or consequential damages.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Missouri, without regard to conflict-of-law principles. Any disputes shall be resolved in the state or federal courts located in Missouri, except where prohibited by law.
10. Changes to Terms
We may modify these Terms at any time. We will provide notice of material changes where appropriate. Your continued use of our Services after such changes constitutes acceptance of the revised Terms.